FAQ

  • What is ClassHive?

    ClassHive is a digital teaching resource access hub, a one-stop-shop for all educational digital resources. It is designed to help reduce set-up and admin time for the management of digital subscriptions and free up teachers’ time.

  • How does it work?

    ClassHive will look after digital subscriptions for the whole school – from Reading Eggs to Maths Ninja and beyond – and provide students and teachers with a hub to access their online learning tools. We ensure that all digital resources can be accessed quickly and easily in one place.

  • Why is ClassHive so good?

    Imagine being able to log-in a whole class in just a few minutes? The ClassHive password management tools mean no more typing in multiple log ins and navigating student log ins with kids who might find this process challenging or who have lost their account details. Ultimately, ClassHive saves time, energy and teachers’ sanity.

  • What are the top ten reasons for using ClassHive?

    • Enjoy a one-stop shop for all your digital learning sites

    • Less admin, more learning

    • Never lose another subscription!

    • Save time and money simplifying the education app log-in process

    • Log in a whole class in just a couple of minutes

    • Super simple access for students learning at home

    • Support quick transitions between face-to-face and remote learning

    • No more multiple log ins

    • ClassHive supports inclusivity and accessible learning for all students

    • Parents will LOVE just having one log-in for at-home learning

  • Will ClassHive manage the set-up of new accounts?

    Yes! This is one of the most popular features of ClassHive. You find a resource you want to try, and we’ll do the time-consuming set-up for you.

  • Who chooses the digital resources my school uses?

    Schools are 100 per cent in control of what their students access and use. ClassHive does not add any resources to accounts without your request.

  • Are there any restriction on which apps I can put in ClassHive?

    No – we can facilitate access to any digital resources.

  • Who does my school pay for my digital resources?

    The customer relationship between schools and providers remains, so payment is made to the provider of each app: Reading Eggs, Wingaru etc.

  • Does it cost extra to add more digital resources?

    No, you can add as many resources as you like with no additional cost

  • Will I still have a relationship with my chosen digital resource providers?

    Yes, using ClassHive does not change the relationship between schools and providers. We are an access tool and can support schools with a concierge service.

  • How will ClassHive benefit parents?

    ClassHive provides simplified access to all your children’s online learning platforms, which means only one log-in and no more lost-password tantrums! Plus, this log in can be managed by scanning a unique card – trust us, the kids love that bit!

  • Can I speak to a human at ClassHive?

    Sure! Give us a call on 02 8667 0738.

  • Is ClassHive only available in Australia?

    Yes, we’re Australian bees…

  • How do I get started with ClassHive?

    Get in touch with us for all the details about getting started or send us an expression of interest here.

  • How long does it take to get set up on ClassHive?

    We’re very busy bees, so this process really only takes a few days. Once we know a bit more about your situation, we can provide a timeframe.

  • Can we still log in to our digital learning tools directly with the provider?

    Absolutely. ClassHive doesn’t stop any other log-in, it just provides a quicker, simpler one-stop shop.

  • Can I access ClassHive at any time?

    Yes. ClassHive is available 24/7 on almost any internet enabled device, so it works at school, at home, on your iPad, on the bus, on your phone – whenever.

  • How can I find out more about the ClassHive team?

    Find out all there is to know about this award-winning Aboriginal-led education team here.

  • Do you have an app?

    Yes, we do! ClassHive is available on iOS (iPhone, iPad and Mac), Android and desktop

  • How do I install the ClassHive Kids app?

    The ClassHive Kids app is available in the Apple Store and at Google Play. Your school has signed up, you can download it to your device, or to a desktop, and follow the simple instructions to set it up using the details your teacher provides.

  • Is ClassHive easy to use?

    Absolutely. ClassHive has a dedicated and easy-to-use web browser that helps users navigate different provider websites with only one log in.

  • What happens if I have a problem with one of the tools or need to update details in ClassHive?

    Just get in touch: we love figuring these things out, and when we can’t, we can start a dialogue with the provider to find a way to resolve any problems as quickly as possible.